Returns & Exchanges

We want you to love your TUSHY as much as we do, so we offer a 60-day risk-free trial to ensure your bathroom experience is completely transformed. If you are not satisfied with your purchase, we provide easy returns and exchanges for all of our bidet products and accessories.

1

Initiate Your Return

Visit our online returns portal with your order number and shipping zip code to begin the process within 60 days of delivery.

2

Print Your Label

Select the items you wish to return or exchange and print the prepaid shipping label provided through our automated system.

3

Pack Your TUSHY

Securely package your items in their original packaging, ensuring all components and hardware are included to qualify for a full refund.

4

Drop Off and Refund

Drop your package at the designated carrier location; once received and inspected at our warehouse, your refund will be processed to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing